RETURN AND REFUND POLICY
The customer can exercise the return of the products within 14 working days from the delivery of the package.
The right of cancellation is however subject to the following conditions:
- The products must be intact, not used or damaged.
- If the returned items show damage or signs of wear and tear resulting from unnecessary handling to establish the nature, characteristics and functioning of the items, we will be able to withhold from the refund an amount corresponding to their decrease in value.
With reference to shipping costs, in the event of a refund request, the costs are borne by the customer. If the request was for a size change, the shipping costs are borne by Ricci SRL.
To take advantage of the right of return and / or withdrawal, please contact the company at the email address: firstname.lastname@example.org to agree on how to replace and refund the goods.