FAQ

Are your shoes entirely Made in Italy?

Yes. Our shoes are fully designed and produced in Italy, using carefully selected, top-quality materials.
For any question, feel free to contact us via chat or at info@fabianoricci.com

What payment methods do you accept?

We accept credit, PayPal, Apple Pay, and Google Pay.
For any question, feel free to contact us via chat or at info@fabianoricci.com

Can I pay in 3 installments?

Yes. You can select Pay in 3 with PayPal or Klarna directly at checkout, subject to approval.
For any question, feel free to contact us via chat or at info@fabianoricci.com

Is payment secure?

Yes. All transactions are protected by secure, encrypted payment systems with Shopify Payments.
For any question, feel free to contact us via chat or at info@fabianoricci.com

How do I choose the right size?

You can find our size guide on each product page to help you select the correct fit.
For any question, feel free to contact us via chat or at info@fabianoricci.com

Can I get help before placing an order?

Yes. Our personal shopper is available in chat to help you with sizing, fit, and style advice.
For any question, feel free to contact us via chat or at info@fabianoricci.com

When will my order be shipped?

Orders are shipped within 24–48 hours from purchase. Delivery times vary depending on your location.
For any question, feel free to contact us via chat or at info@fabianoricci.com

How long do I have to return an item?

You have 14 days from delivery to request a return.
For any question, feel free to contact us via chat or at info@fabianoricci.com

How does the return process work?

Returns are simple and fully automated through Rever. Just click on this link follow the guided steps online. Items must be unworn, in perfect condition, and returned in their original packaging.
For any question, feel free to contact us via chat or at info@fabianoricci.com